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Terms & Conditions

Effective Date: 13 August 2026
Last Updated: 13 August 2026

Welcome to GoCrazzy.

GoCrazzy is a rider-focused brand created around motorcycles, riding, rider culture and the community that surrounds it.

These Terms & Conditions govern your access to and use of the GoCrazzy website, including the purchase of GoCrazzy products through our online store.

By accessing, browsing or using this website, or placing an order through the website, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use the website.

1. ABOUT GOCRAZZY

GoCrazzy is a rider-focused lifestyle brand offering motorcycle-inspired apparel, merchandise, content, community activities and related services.

Our website may include:

  • GoCrazzy T-shirts and apparel
  • Product information
  • Rider-related content
  • Blogs
  • Events
  • Community features
  • Rider resources
  • Promotional content
  • Other motorcycle-related services and features

2. IMPORTANT: MARKETPLACE IS GOVERNED SEPARATELY

The GoCrazzy Rider Marketplace is governed by separate Marketplace Terms & Prohibited Items.

These Terms & Conditions do not govern transactions between third-party buyers and sellers through the GoCrazzy Rider Marketplace.

If you use the Marketplace, you agree to the separate Marketplace Terms applicable to that service.

Where there is any conflict between these Terms and the Marketplace Terms concerning a Marketplace transaction, the Marketplace Terms will apply to that Marketplace transaction.

3. WEBSITE USE

You may use the GoCrazzy website for lawful purposes only.

You agree not to use the website to:

  • Break any applicable law
  • Commit fraud
  • Attempt to gain unauthorised access
  • Damage or interfere with the website
  • Introduce malicious software
  • Scrape or copy website content without permission
  • Misuse another person’s account
  • Impersonate another person
  • Submit false information
  • Attempt to disrupt website operations
  • Use automated systems to abuse the website
  • Engage in activity that could harm GoCrazzy or its users

We reserve the right to restrict or terminate access to users who violate these Terms.

4. ELIGIBILITY

By using the website or placing an order, you represent that:

  • The information you provide is accurate.
  • You have the legal capacity to enter into a transaction.
  • You are legally permitted to use the website.
  • You will use the website only for lawful purposes.

If you are below the age at which you can legally enter into a binding contract under applicable law, you should use the website only with the involvement and consent of your parent or legal guardian.

5. YOUR ACCOUNT

Certain features may require you to create an account.

You are responsible for:

  • Keeping your login information confidential
  • Maintaining accurate account information
  • Keeping your contact information updated
  • All activity conducted through your account

You must notify GoCrazzy if you believe your account has been accessed without authorisation.

GoCrazzy will not be responsible for losses resulting from your failure to protect your account credentials, except to the extent required by applicable law.

6. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes and other information displayed on the website are accurate.

However, minor variations may occur. For example:

  • Colours may appear differently on different screens.
  • Fabric texture may vary slightly.
  • Product photographs may differ slightly from the actual product.
  • Print positioning may vary within reasonable production tolerances.
  • Measurements may have minor manufacturing variations.

Such variations do not necessarily constitute a product defect.

7. GOCRAZZY T-SHIRT RANGE

Our current T-shirt range consists primarily of:

Regular T-shirts

  • 100% Cotton
  • 180 GSM
  • Regular/casual fit

Available colours may include: White, Black, Navy Blue, Sea-Green and Maroon.

Oversized T-shirts

  • 100% Cotton Terry
  • 240 GSM
  • Oversized fit

Available colours may include: White, Black and Smokey Grey.

Product availability may change without notice.

8. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Change product specifications
  • Change prices
  • Correct product information
  • Cancel orders where necessary

If we cannot fulfil an order that you have already paid for, we will provide an appropriate refund in accordance with applicable law and our applicable refund policy.

9. PRICES

Prices displayed on the website are the prices applicable at the time of purchase, subject to applicable taxes and charges.

We reserve the right to change prices at any time.

A price change will not affect an order that has already been successfully confirmed, except where correction of an obvious pricing error is required.

10. PRICING ERRORS

Although we make reasonable efforts to ensure accurate pricing, an accidental pricing error may occasionally occur.

If an order has been placed at an obviously incorrect price, we may contact you before fulfilling the order.

You may then choose whether to proceed at the correct price or receive a cancellation and refund where applicable.

11. ORDERS

When you place an order through GoCrazzy, you are making an offer to purchase the selected product.

An order confirmation email acknowledges that we have received your order.

Order acceptance and fulfilment remain subject to product availability, payment verification and other applicable checks.

We reserve the right to cancel an order where reasonably necessary, including in cases involving:

  • Suspected fraud
  • Incorrect pricing
  • Product unavailability
  • Payment problems
  • Incorrect customer information
  • Technical errors
  • Violation of these Terms

12. PAYMENT

Payments may be processed through third-party payment service providers.

By making a payment, you agree to provide accurate payment and billing information.

GoCrazzy does not store complete payment-card information unless expressly stated otherwise.

Payment providers may process your payment information according to their own terms and privacy policies.

13. PRINT-ON-DEMAND FULFILMENT

Certain GoCrazzy products may be produced using a print-on-demand fulfilment model.

This means your selected product/design may be printed and prepared after your order is placed.

Accordingly, some orders may require additional processing time before dispatch.

14. ORDER PROCESSING & DISPATCH

GoCrazzy currently aims to have orders processed and dispatched within approximately 24–72 business hours after successful order confirmation/payment.

This is an estimated processing period and may vary due to:

  • Order volume
  • Production requirements
  • Weekends
  • Public holidays
  • Technical issues
  • Courier-related circumstances
  • Unforeseen operational delays

15. DELIVERY

Estimated delivery after dispatch is generally approximately 3–7 business days, depending on the destination.

Accordingly, customers should generally allow approximately: 4–10 business days from order confirmation to delivery.

This is an estimate and not a guaranteed delivery period.

The supplier information you’ve provided specifically states dispatch within 24–72 business hours and estimated delivery of 3–7 business days depending on destination.

16. DELIVERY DELAYS

GoCrazzy will make reasonable efforts to assist with delivery-related issues.

However, delays may occur due to circumstances outside our reasonable control, including:

  • Courier delays
  • Weather
  • Natural events
  • Public holidays
  • Strikes
  • Transportation disruptions
  • Incorrect addresses
  • Customer unavailability
  • Regulatory restrictions
  • Other unforeseen circumstances

17. CUSTOMER ADDRESS

You are responsible for providing an accurate delivery address and contact information.

GoCrazzy will not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

If a package is returned because of an incorrect address or repeated delivery failure, additional shipping charges may apply before re-dispatch, where permitted.

18. INSPECTION ON DELIVERY

Customers are encouraged to inspect the package and product promptly after delivery.

If you believe that the product has arrived damaged, incorrect or materially different from what was ordered, contact GoCrazzy as soon as reasonably possible with:

  • Order number
  • Photographs
  • Video, where available
  • Description of the issue
  • Photographs of the packaging, where relevant

19. RETURNS & EXCHANGES

Returns and exchanges will be governed by GoCrazzy’s Returns & Exchange Policy, as displayed on the website and applicable to the relevant product.

Because GoCrazzy products may be printed specifically after an order is placed, certain personalised, customised or made-to-order products may have different return or cancellation conditions, subject to applicable law.

Nothing in this section limits any statutory consumer rights that cannot lawfully be excluded.

20. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a product that is defective, damaged in transit or materially different from the product ordered, contact GoCrazzy promptly.

We may request photographs, videos or other information to assess the issue.

Where a product is determined to be defective or incorrectly supplied, we may provide an appropriate remedy in accordance with applicable law and our Returns & Exchange Policy.

21. PRODUCT CARE

Customers are responsible for following the care instructions provided with the product.

For GoCrazzy printed T-shirts, recommended care generally includes:

  • Turn inside out before washing
  • Wash with mild detergent
  • Avoid bleach
  • Avoid excessive heat
  • Avoid harsh scrubbing over prints
  • Air dry where possible
  • Do not iron directly over printed artwork

Damage caused by improper care may not be treated as a manufacturing defect.

22. INTELLECTUAL PROPERTY

All content on the GoCrazzy website, unless otherwise stated, may include:

  • GoCrazzy name
  • GoCrazzy logo
  • Taglines
  • Graphics
  • Illustrations
  • Product designs
  • Photographs
  • Videos
  • Written content
  • Website design
  • Layout
  • Product artwork
  • Brand assets

These materials are owned by or licensed to GoCrazzy and are protected by applicable intellectual-property laws.

23. GOCRAZZY TRADEMARK & BRAND

You may not use the GoCrazzy name, logo, tagline, artwork or other brand assets without prior written permission.

This includes using GoCrazzy branding for:

  • Commercial purposes
  • Advertising
  • Resale
  • Unauthorised merchandise
  • Websites
  • Social-media accounts
  • Domain names

24. USER-SUBMITTED CONTENT

If the website allows you to submit content such as:

  • Reviews
  • Comments
  • Photographs
  • Testimonials
  • Feedback
  • Social-media content
  • Other material

you are responsible for the content you submit. You must have the necessary rights and permissions to submit that content.

You must not submit content that:

  • Is unlawful
  • Infringes another person’s rights
  • Is defamatory
  • Is fraudulent
  • Contains malicious software
  • Is abusive
  • Contains inappropriate material
  • Violates privacy rights

25. REVIEWS

Product reviews should reflect your genuine experience.

You must not:

  • Submit fake reviews
  • Review products you have not purchased or used where the review implies personal experience
  • Manipulate ratings
  • Submit reviews on behalf of another person
  • Use reviews to promote unrelated businesses
  • Post defamatory or abusive content

GoCrazzy reserves the right to remove reviews that violate these requirements.

26. WEBSITE CONTENT & ACCURACY

We continuously work to keep the website accurate and updated.

However, GoCrazzy does not guarantee that every piece of website information will always be:

  • Complete
  • Current
  • Error-free
  • Uninterrupted
  • Suitable for every purpose

We may correct errors or update information without prior notice.

27. THIRD-PARTY SERVICES

The website may use third-party services including:

  • Payment gateways
  • Courier providers
  • Hosting providers
  • Analytics services
  • Marketing platforms
  • Email providers
  • Social-media platforms
  • Technology providers

These third parties may have their own terms and privacy policies.

GoCrazzy is not responsible for the independent operations of third-party platforms beyond what is required by applicable law.

28. EXTERNAL LINKS

The website may contain links to third-party websites.

These links are provided for convenience.

GoCrazzy does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security or privacy practices.

29. WEBSITE SECURITY

We take reasonable measures to protect our website and systems.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You acknowledge that use of the internet involves inherent security risks.

30. PROHIBITED USE

You must not use the GoCrazzy website to:

  • Conduct unlawful activities
  • Commit fraud
  • Attempt unauthorised access
  • Introduce malware
  • Interfere with website functionality
  • Harvest user information without authorisation
  • Scrape website content unlawfully
  • Copy proprietary designs
  • Circumvent security measures
  • Abuse promotional offers
  • Place fraudulent orders
  • Impersonate another person
  • Use the website in a way that harms GoCrazzy or other users

31. SUSPENSION OR TERMINATION

GoCrazzy may suspend or terminate your access to certain website features or your account if we reasonably believe that you:

  • Violated these Terms
  • Engaged in fraudulent activity
  • Misused the website
  • Created security risks
  • Submitted unlawful content
  • Abused other users
  • Attempted to harm GoCrazzy

Termination will not affect rights or obligations that accrued before termination.

32. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the GoCrazzy website and its services are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be:

  • Available
  • Uninterrupted
  • Error-free
  • Completely secure
  • Free from technical issues

Nothing in these Terms excludes any consumer protection or other legal right that cannot lawfully be excluded.

33. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, GoCrazzy will not be liable for indirect, incidental, special or consequential losses arising from your use of the website.

Nothing in these Terms is intended to exclude or restrict liability where such exclusion or restriction is prohibited by applicable law.

In particular, nothing in these Terms limits rights available to consumers under mandatory applicable law.

34. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless GoCrazzy, its owners, employees, contractors and service providers against claims, losses, liabilities, damages and reasonable expenses arising from:

  • Your breach of these Terms
  • Your unlawful use of the website
  • Your infringement of another person’s rights
  • Your fraudulent activity
  • Content submitted by you
  • Your misuse of GoCrazzy services

This clause will not apply to the extent that the claim results from GoCrazzy’s own unlawful conduct or liability that cannot legally be excluded.

35. FORCE MAJEURE

GoCrazzy will not be responsible for failure or delay caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters
  • Fire
  • Flood
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government action
  • Strikes
  • Transportation disruption
  • Telecommunications failures
  • Internet outages
  • Cyber incidents
  • Supplier disruptions
  • Courier disruptions
  • Other events beyond reasonable control

36. CHANGES TO THESE TERMS

GoCrazzy may update these Terms & Conditions from time to time.

The updated version will be published on this page.

The Last Updated date will indicate when the Terms were most recently revised.

Your continued use of the website after an update constitutes acceptance of the revised Terms, subject to applicable law.

37. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Nothing in these Terms is intended to deprive a consumer of any mandatory legal rights or remedies available under applicable law.

38. JURISDICTION

Subject to any mandatory jurisdiction available to a consumer under applicable Indian law, the parties agree that the courts at Delhi, India shall have exclusive jurisdiction over disputes arising from or relating to these Terms & Conditions or the use of the GoCrazzy website.

Delhi, India

(Note: This is the jurisdiction clause drafted specifying Delhi courts as requested.)

39. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or severed to the minimum extent necessary, while the remaining provisions shall continue to remain in effect.

40. NO WAIVER

If GoCrazzy does not immediately enforce any provision of these Terms, this does not mean that GoCrazzy has waived its right to enforce that provision later.

41. ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated into them, constitute the agreement between you and GoCrazzy concerning your use of the website.

These may include:

  • Privacy Policy
  • Shipping Policy
  • Returns & Exchange Policy
  • Cookie Policy, where applicable
  • Other policies published on the website

The Rider Marketplace Terms & Prohibited Items are separate and govern Marketplace activities as specifically described in those terms.

42. CONTACT GOCRAZZY

For questions relating to these Terms:

GOCRAZZY
For The Riders, By The Riders
Email: gocrazzy.in@gmail.com
Website: www.gocrazzy.com